On-Demand Pay
Earned wage access built into the payroll and scheduling apps employees already use. I oversaw product, lifecycle marketing and program management, and drove 3x+ growth.
Earlier work
More than ten years building for people and causes that rarely get good software: nonprofits, small businesses, workers, patients and voters.
Clair
VP of Product, 2024 to 2025
Justworks
Group Product Manager, 2022 to 2024
I led product management for workforce management tools at an HR software company for small businesses.
2024
Partner API
Justworks' first public API for HR integrations, opening the platform up to partners and the tools small businesses already use.
2024
HRIS integrations
Applicant tracking system integrations with Justworks, making HR admins faster and more accurate, and addressing the #1 cause of customer churn.
2023
People analytics
A reporting and analytics platform for small business owners and HR admins. $1M in attached ARR within 3 months of launch.
2022
Voice of the customer dashboard
Live customer insights from across the lifecycle for a 1,200+ person company, quantitative and qualitative, synced from source. Built on Airtable.
Emergent Works
Product Lead, 2022
A nonprofit tech startup building software for people impacted by the justice system. I created the product function and set the roadmap for its flagship product, a CRM for bail funds.
Catchafire
Customer success to Senior Director, 2015 to 2022
Catchafire matches nonprofits with skilled, virtual volunteers. I went from customer success to founding the Product Strategy and Innovation department, with $1.3M in R&D investment in its first 10 months.
2021
Nonprofit project menu 2.0
A streamlined way for nonprofits to explore and identify high-impact projects.
2021
Volunteer project menu
A revamped experience, including a recommendation algorithm, for finding best-fit, high-impact volunteer projects.
2020
Nonprofit needs assessment
A step-by-step quiz that helps nonprofits find the projects that best meet their needs. 54% of quiz takers post a project, versus 34% overall.
2020
Messaging app
Fully integrated messaging (Twilio Programmable Chat with a custom UI) so marketplace participants can talk about planned and ongoing projects. Significantly cut reliance on customer support.
2018
Volunteer matching algorithm
Score-based matching that recommends best-fit volunteers to nonprofits and best-fit projects to qualified volunteers. Behind 20%+ of all project connections.
Karen's Club
Co-founder and COO, 2021 to now
A nationally recognized nonprofit that empowers patients of color to pursue life-saving clinical trials. It started at Robin Hood's Blue Ridge Labs.
2021
karensclub.org
The nonprofit's home base, with integrated scheduling and webinar signups and an Airtable backend. 500+ people served to date.
Consulting
2019 to now
2019 to now
Constructive Dialogue Institute
Advisory board member and product consultant for a nonprofit that builds research-backed programs for constructive dialogue. I've supported their AI product strategy, plus talent strategy and hiring.
2025
Instructure market research
Product market research for Instructure, the ed tech company behind the Canvas learning platform.
2023
nXu CRM upgrade
Evolved an education nonprofit's Airtable CRM to be automation-driven, improving efficiency, system connectivity and data integrity.
Before tech
2013 to 2015
Plan International
Kampala
Managed grant reporting for 35+ active grants worth over $60 million, plus media, case studies and social media.
World Faiths Development Dialogue
Washington, D.C.
Policy reports and conferences with universities, NGOs and the private sector.